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Customer Service Survey

Customer Service Survey

I thought that the website was easy to use.
The e-Protest site has a very attractive presentation.
The e-Protest site is interesting and engaging.
The content on the e-Protest site is written in clear and simple language.
The content is easy to understand and follow.
I found what I was looking for quickly and easily.
The content is of high quality.
I found the e-Protest site unnecessarily complex.
The e-Protest site didn’t always do what I expected it to do.
The e-Protest site is easy to navigate around.
I did not know how to find what I was looking for.
The organization of the menus was easy to understand.
I felt that I had to click too many times to complete typical tasks in the e-Protest site.
I found the e-Protest site unnecessarily complex.
Using the e-Protest site is frustrating.

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