Customer Service Survey

    1. I thought that the website was easy to use.

    YesNo

    2. The e-Protest site has a very attractive presentation.

    YesNo

    3. The e-Protest site is interesting and engaging.

    YesNo

    4. The content on the e-Protest site is written in clear and simple language.

    YesNo

    The content is easy to understand and follow.

    YesNo

    6. The content is of high quality.

    YesNo

    7. I found what I was looking for quickly and easily.

    YesNo

    8. I found the e-Protest site unnecessarily complex.

    YesNo

    9. The e-Protest site didn’t always do what I expected it to do.

    YesNo

    10. The e-Protest site is easy to navigate around.

    YesNo

    11. I did not know how to find what I was looking for

    YesNo

    12. The organization of the menus was easy to understand

    YesNo

    13. I felt that I had to click too many times to complete typical tasks in the e-Protest site.

    YesNo

    14. I found the e-Protest site unnecessarily complex.

    YesNo

    15. Using the e-Protest site is frustrating.

    YesNo

    16. Please provide any additional comments you'd like to leave feedback on.

    Request for Electronic Communications
    Contact Information
    (972) 932-6081
    PO Box 819
    Kaufman, TX 75142
    3950 S Houston St.
    Kaufman, TX 75142-3718
    Monday - Friday 8:00 a.m. - 5:00 p.m.
    Chief Appraiser
    Sarah Curtis
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    Property Tax 101: Why the Property Tax
    Property Tax 101: The Mechanics
    Notice: The Appraisal District is giving public notice of the capitalization rate to be used each year to appraise property receiving an exemption under Section 11.1825 of the Property Tax Code for Organizations Constructing or Rehabilitating Low-Income Housing:  Property Not Previously Exempt. 2023 Low Income Housing Apartment Capitalization Rate:  7.5% - 9.5%